CASE STUDY

Smart Mobile Tools for Smarter Education

When an innovative edtech startup spotted a gap in how students, recruiters, and institutions connect online, they knew a mobile solution was the missing piece. With a strong web platform already in place, they partnered with TechQuarter to take the next step and build a seamless mobile experience to make international education more accessible, connected, and efficient.

INDUSTRY

Education

DURATION

April 2021 – July 2023

STATS

+27% Self Processed Student Applications

Decreased Loading Time By 106 sec

Key Facts

Project Scope

Design and development of a cross-platform mobile app to streamline communication and application management between students, recruiters, and educational institutions in the international education space.

Services Provided

Custom Development, UI/UX, QA, Cloud Managed Services, DevOps

Technologies used

php, vue js, laravel, AWS

The Challenge

A forward-thinking NGO in the educational sector was already operating a web platform designed to bridge students, universities, and recruitment agents. However, with growing demand from mobile-first users, they recognized the need for a complementary mobile solution that would enable smoother communication, real-time updates, and better data management.

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Our Solution

As a dedicated software development company, TechQuarter combined its deep industry knowledge with technical expertise to design and deliver a powerful mobile application suite tailored to the needs of both students and university recruiters.

Document Management

Recruiters can now scan, upload, and preview documents directly from their mobile devices.

Real-Time Interaction

The app allows access to student profiles, academic results, and course applications.

Enhanced Communication

Instant notifications keep recruiters up-to-date with the latest developments, facilitating swift and effective decision-making.

Profile Management

Students can update their personal information and manage their application documents effortlessly.

Institutional Browsing

The app provides detailed information about institutions and accommodation options, helping students make informed decisions.

Direct Communication

It facilitates direct communication with recruitment agents, ensuring continuous support and guidance.

Impact and Results

The deployment of the Assistant Mobile App brought substantial improvements across various performance metrics, demonstrating the tangible benefits of our mobile technology solutions.

Improvements in User Engagement

Document scanning recorded 721 screen views within its first quarter of release, indicating high user adoption and functionality appeal. We successfully reduced the average session duration from 233 seconds to 127 seconds, a 45.49% decrease, which greatly enhanced the user experience by minimizing wait times.

Operational Efficiency

Initially, 25% of applications were null or incomplete. With the introduction of the mobile app, 52% of applications became self-processed, demonstrating a significant improvement in the completion and accuracy of applications. The built-in chat and contact features facilitated over 18,000 sessions and 1,000 direct interactions respectively, significantly enhancing communication between counselors and students.

Performance Enhancements

By optimizing the app’s performance, we managed to halve the page loading times, improving from an average of 4 seconds down to about 2 seconds on critical pages, thus reducing user frustration and dropout rates.

What our clients think of us

Their commitment to delivering solid, reliable solutions is unmatched. They have consistently met or exceeded expectations, and I haven’t encountered any issues that would suggest areas of improvement. That said, as with any partnership, there’s always room for growth and innovation, and I look forward to seeing how they continue to enhance their services in the future.

Cisco Aravena

VP of Technology, Suntria

5
+442

New Sales Reps Onboarded

+1,600

Appointments Scheduled

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TechQuarter is a highly skilled software delivery service provider. Their developers have a wealth of experience and knowledge building front-end solutions that are both scalable and secure. Their communication is first class, and flexibility to resolve issues and support production releases out of standard business hours to accommodate our customers is highly respected.

Group Product Manager

LittlePay

5
17,000+

Devices in Use

400+

Trusted by Mobility Partners

Learn More!

Thanks to TechQuarter’s work, the we have seen a significant improvement in system performance and uptime, and a reduction in cloud infrastructure costs and feature development time. The team has been timely, collaborative, and adaptive. Their proactivity and customer-centric approach stands out.

Viktor Jagar

CTO, Content Status, LLC

5
160+

Retailers Supported

35%

Average Conversions Increase

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